Privacy Policy

Last Updated: August 06, 2026

Welcome to HelpRontime. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

1. Information We Collect

Depending on how you use the app, we may collect:

• Name
• Mobile Number
• Email Address
• Profile Photo (if uploaded)
• Location Information (to provide nearby services)
• Device Information
• Service Booking Details
• Payment Information (processed securely through payment providers)

2. How We Use Your Information

• Create and manage your account.
• Provide home and local services.
• Connect customers with nearby service providers.
• Process bookings and payments.
• Improve app performance and user experience.
• Send booking updates and notifications.
• Provide customer support.
• Prevent fraud and unauthorized access.

3. Location Permission

HelpRontime may request your device location to help you discover nearby service providers and improve service availability. You may disable location access anytime from your device settings, although some features may not function correctly.

4. Camera & Gallery Access

If required, the app may request Camera or Gallery permission to allow users to upload profile pictures or service-related images. These permissions are only used after your approval.

5. Storage Permission

Storage access may be used only for selecting or uploading images and documents when required by the app.

6. Payment Information

Payments are processed through secure third-party payment gateways. HelpRontime does not store your complete debit card, credit card, or banking details.

7. Data Sharing

We do not sell your personal information.

Your information may only be shared with:

• Verified Service Providers
• Payment Gateway Partners
• Government Authorities (when legally required)
• Cloud Hosting Providers for secure storage

8. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

9. Data Retention

Your information is retained only as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements.

10. Your Rights

You may:

• Access your account information.
• Update or correct your profile.
• Request deletion of your account.
• Withdraw permissions at any time.

11. Children's Privacy

HelpRontime is not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Third-Party Services

The application may use trusted third-party services such as:

• Google Firebase
• Google Maps
• Payment Gateway Providers
• Analytics Services

These services have their own privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

HelpRontime Support
Email: support@helprontime.com
Website: https://helprontime.com